Improving and empowering state tax administration
Improving and empowering state tax administration
FTA webinar series

Webinar: Employee Experience—How Employee Experience Impacts Customer Experience

One of the key drivers to providing an excellent customer experience is to ensure staff members interacting with customers are happy and engaged.  During this session, we will discuss employee experience, its importance in driving customer experience, and what states are doing to improve employee experience.  Register online

This is session two of FTA’s four-session Customer Experience webinar series. Each session is its own unique topic so register now and join the conversation in real time and listen at your convenience to recorded sessions for a limited time.  


May 07 2024


1:00 PM - 2:00 PM

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